Ever had one of those days, but not one of those days?

[jps4jeep]

The TSL's I picked up couple years ago.

[jps4jeep]

Well the saga continues..

I was looking up Summits return policy and I found conflicting information between my invoice and what their web site states so I called just to get some clear info.  The customer service woman asked all the basic questions about the item, if it was messed up etc.. I told her that I changed my mind and that I am going to order a different size.  with out asking or anything else, she waived the return shipping costs ($22.50x4.)

I have always had great experiences with Summit, but this one, even though it was my mistake, is by far the best.  Time to go order different wheels.

[SPYDER]

that's awesome...that never happens for me.. usually I end up paying twice as much to fix someone else's mistakes

[Bluerocket]

Well the saga continues..

I was looking up Summits return policy and I found conflicting information between my invoice and what their web site states so I called just to get some clear info.  The customer service woman asked all the basic questions about the item, if it was messed up etc.. I told her that I changed my mind and that I am going to order a different size.  with out asking or anything else, she waived the return shipping costs ($22.50x4.)

I have always had great experiences with Summit, but this one, even though it was my mistake, is by far the best.  Time to go order different wheels.

Sometimes these places have you on-file and can see if you are a good customer....... then treat you special.

[rich]

Because we all know    John is special

[jps4jeep]

Because we all know    John is special

No short bus here... I dun walked to da skool.

My TMI beed locks should be in within the week, the new wheels were ordered yesterday so I expect them by friday based only on the quickness of the last oder. in reality, they will get here when they get here.